SeaPort-e is the Navy's electronic platform for acquiring support services in 22 functional areas including Engineering, Financial Management, and Program Management. The Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAV SUP), the Office of Naval Research, the United States Marine Corp, and the Defense Threat Reduction Agency (DTRA) compete their service requirements amongst 1800+ SeaPort-e IDIQ multiple award contract holders.
Our entire management approach is designed to focus on cost savings while achieving high quality Task Order (TO) performance and results which meet the Navy's objectives.
The CTi Seaport Team's quality program incorporates strong leadership committed to quality performance, defined processes for all Seaport activities, qualified, competent personnel employing professional workmanship, open communications internally and externally to the customer, and delivery of products and services that meet customer requirements. Our quality program encompasses Quality Assurance (QA) and Quality Control (QC) approaches for all Seaport TOs.
Using Quality Management the CTi Seaport team will ensures the right processes and resources are built in to maximize performance and promote consistent quality in all services we provide to the Navy under Seaport. Our Team is prepared to achieve these quality excellence and customer success goals all across the Seaport contract by:
- Focusing on continuing improvement, total customer satisfaction, and business excellence
- Consolidating our team's processes to ensure the Navy benefits from the best practices of each team member
- Using IPDS process consistency and data-driven improvement to create substantial and measurable quality benefits.
CTi’s Quality Management Processes addresses every facet of our business and ensures conformity to all requirements, customer-required or otherwise, to ensure that all CTi tasks are performed to the highest level of quality. As part of the startup process our team will be indoctrinated to our QMPs. CTi will also review the Quality Management System of each of our performing subcontractor teammates ensuring they meet the overall requirements of the Contract and resultant TOs.
The quality of performance on all TOs will be monitored using our proven and approved Quality Management procedures. CTi-lead TOs will be monitored using our internal processes leveraged by our SharePoint and Project Server Tool, which facilitates our communication with our customers on all CTi-Lead TOs. The program is tailored to every level and complexity of performance throughout the company.
| Task Order | Technical Instructions | Title | Date Issued | Issuing Activity | Zone | Team POC |
Technical POC:
Carlos RojasPhone:703.793.7222
Contact via email
Customer Satisfaction & Contracts POC:
Alfredo CastaPhone:703.793.7222
Contact via email